Mastering the Management of Negative Reviews

6 Steps to Success in Short-Term Rentals
Find out if - and how - you can remove negative reviews from Booking, Airbnb, and Google.

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Mastering the Management of Negative Reviews

6 Steps to Success in Accommodation Rentals
Learn how to remove negative reviews from Booking, Airbnb, and Google.

NOW FOR FREE

What will you learn from the e-book?

Understand the psychology of negative reviews

Learn why guests leave negative reviews and how these emotions can affect your reputation.

Find out the optimal response window for reviews

Understand the ideal timeframe for responding to negative reviews to effectively manage your image.

Learn crisis management principles

Discover how to effectively manage crises and problematic situations to minimize their impact on your business.

See when you can request the removal of negative reviews on Booking, Airbnb, and Google

Find out in which situations you have the right to remove negative reviews and how to successfully carry out this process.

Create the life of your dreams and manage rentals in harmony with yourself

Get inspired on how to run short-term rentals in a way that brings you satisfaction and fulfillment both professionally and personally.

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Why is this e-book valuable?

Knowledge

in 6 easy steps

This e-book is a comprehensive guide that will help you understand and manage reviews in short-term rentals.

Tips

and tools

With practical tips and proven strategies, you'll gain the tools to maintain a positive online reputation.

Effectiveness

after Implementation

Whether you’re a newcomer or an experienced host, the e-book Mistrzowskie zarządzanie negatywnymi opiniami. 6 kroków do sukcesu w wynajmie obiektów noclegowych will provide you with the essential knowledge to confidently and effectively manage your guests’ reviews.

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Reviews

I am a beginner host, preparing for my first season. Thanks to the e-book, I'm not afraid of negative reviews—I know how to handle them. It's written clearly, with step-by-step explanations on how to remove reviews from Google, Booking, and Airbnb. Highly recommend!

Dawid F.

Holiday Cottage at Mały Głęboczek

I read the e-book and I think it's excellent. (...) The practical section is particularly valuable—it explains how to respond to reviews, summarizes the rules for removing reviews from OTAs, and provides specific information on how to do it. It's worth investing in the e-book! And applying it in practice!

Karolina Banaś

Consulting and Marketing for Accommodation Properties

Who is this e-book for?

For owners

of apartments, holiday cottages, rental rooms, and agritourism properties

who want to better manage guest reviews and improve their online reputation.

For beginner hosts

who are just starting their journey in short-term rentals and wish to gain essential knowledge and tools to run their business professionally and effectively from the very beginning.

For experienced hosts

who have been renting for some time but want to optimize their efforts, respond better to negative reviews, and maintain a positive online image for their business.

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NOW FOR FREE

What will you learn from this e-book?

Understanding Negative Reviews

You'll learn how to monitor your guests' sentiments and prevent negative reviews before they are even posted.

Review Overview

You'll discover why guests leave negative reviews and how these reviews impact your business.

Quick Response to Reviews

You will learn how to respond to reviews quickly and effectively to minimize their negative impact on your reputation.

Effective Response to Negative Reviews

You will get proven strategies and techniques for responding to negative reviews that will help you turn them into positive experiences.

Crisis Management Principles

You will gain knowledge about crisis management to effectively handle difficult situations and minimize their negative impact.

How NOT to Respond to Reviews

The example of the infamous villa from Podhale will show you what mistakes to avoid when responding to reviews.

When and How to Request Review Removal

You will learn in which situations you can request the removal of negative reviews and how to effectively carry out this process on various platforms.

How to Remove Reviews on Booking.com

You will learn how to send a review removal request on Booking.com and what steps to take to increase the chances of it being accepted.

How to Remove Reviews on Airbnb

You will learn the process of removing negative reviews on Airbnb to help protect your reputation on this platform.

How to Remove Reviews from Google Business Profile

You will learn how to effectively remove negative reviews from Google to maintain a positive image in the search engine.

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Manage reviews, build reputation! Break barriers and gain control over your image.

OK, I WANT THE E-BOOK

Having doubts?

01 I don’t know if I will find time to read the e-book

We understand that time is valuable, which is why the e-book is written concisely and to the point. You can read it at your own pace whenever you find a moment, even during a coffee break.

02 I already have many materials on rental management that haven’t been very helpful

This e-book stands out with practical advice and proven strategies that you can immediately implement in your business. It focuses on real problems that hosts face and effective ways to solve them.

03 I don’t have money to invest in additional materials

This e-book is available for free, which means you don’t have to incur any costs to gain valuable knowledge. It’s a great opportunity to learn something new without straining your budget.

04 I don’t know if this e-book is for me

If you are an owner of an apartment, holiday home, rental room, or agrotourism accommodation, this e-book is for you. Whether you’re just starting out or have experience, you’ll find valuable information and advice here to help you better manage reviews and improve your online reputation.

FAQ – Your Questions

Does the e-book download automatically?

The e-book does not download automatically – you will receive it at the provided email address. It is attached to the email.

When will I receive the e-book?

You will receive the e-book immediately after confirming your email address.

How much does the e-book cost?

This e-book is free.

Does the e-book contain up-to-date information?

Yes, the e-book is based on the latest information and practices in the short-term rental industry.

Do I need special software to open the e-book?

The e-book is available in PDF format, so you can open it on most devices using standard PDF viewing software.

Don't wait for the perfect moment. Take your rental to the next level. Make the first move today.

The e-book was created by the BedBooking team. Our team consists of experienced specialists in the field of short-term rentals and property management. We are the creators of the BedBooking system, which successfully helps owners of apartments, holiday homes, and agrotourism accommodations efficiently manage bookings and guest services. Our experience has allowed us to gather extensive knowledge on managing reviews and building a positive image.

Join the community of satisfied hosts who, thanks to our advice, effectively manage reviews and enjoy an excellent online reputation. Download our e-book and start today!

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Mastering the Management of Negative Reviews

Mastering the Management of Negative Reviews

Mastering the Management of Negative Reviews

What will you learn from the e-book?

Why is this e-book valuable?